Sales Process Ch 2

Verbally Deliver A Great Attitude
Mistakes
Present First
Product Knowledge
Purpose of the Greeting
Putting the Buyer At Ease
Introduction
Initiate Objections in the Greeting
The Why
Service Is Senior
Tips on the Greeting
Trail Closes You Can Use
Tricks To Staying Positive
Verify Selection with Alternatives
Clues From the Last Purchase
Commit To the Steps
Dress and Posture
Questions Not To Ask
Rules To Being Positive
Summary